Terms & Conditions

Thank you very much for your interest in our Custom and Wholesale ballroom dance shoes!
If you have a problem or are not happy with any product purchased from TNT DANCE DESIGNS,
You may send us email from our Contact Us form.
Either way, we can help work through any issues you may have with your purchase.

Competitive Price Matching!
We will price match and honor any competitive websites terms of sale day in stock prices up to 7 days after clients order.

Competitive terms of sale and or store policies are only applicable to products that are price match and will s supersede TNT DANCE DESIGNS terms of sale and policies
Client must provide a URL of competitive websites to qualify.

To submit a price match the client must log-in to you account, click on Orders History, click directly on your order number, at the top of the copy of your order you will find the Price Match button to submit the URL product you wish us to match.
Items must be of the same brand, product numbers, color, size, heels and based on the shoes stores website regular in-stock prices.
And we give reward points back to our clients for even more savings on every sale.
Register now to become a Loyalty Points Member and save even more on our deep discounted prices.
We do not honor, Discontinued, Clearance, Auctions prices.

Returns


Returned request must be within 14 calendar days of the invoice date, and you may return the item and reorder the correct with No Restocking Charge client must pack the reorder number with returned product...
Return authorizations are valid for 7 calendar days and must be post marked and shipped within 7 calendar days.
If the clients that request a refund or returns shoes without reordering replacements is subject to a 25% surcharge.

In order to receive a full product credit, the full original amount or greater amount must be used on the re-order.

Return request may be made online via login and Order History then order number at the bottom of invoice.
There is a 30 day warranty on all dance shoes covering seems & Heels replacement only we do not warranty rhinestones or guarantee a fit on custom or non-custom.

Custom dance shoes are non-returnable and guarantee only to made as shown on invoice.

In the event of a production error we can only correct the error we are allowed 21 days to correct the error with a 10% refund to the client on custom products only.

We can not change the style, size, colors & heels only what differs from ordered invoice.

Return to Vendor (RTV) authorization is required for any returns.
Shoes that are custom, clearance, used, damaged, soiled, or brushed out are non-returnable.
TNT DANCE DESIGNS Costumes and custom dance shoes are non-returnable and any alterations such as size, color, heels and shoe style are the responsibility of client.

In an effort to improve overall product and service quality, please inform us as to the reason for your return.
You will be given a RTV number and it MUST be clearly marked on the outside of the shipping box or it will be rejected as an unauthorized return.
Upon receiving, the return client will be given a store credit in the form of a Gift Certificate that is used as a form of payment, restocking fees may apply.

Gift Certificates expire in 24 months and Gift Certificates are not refundable.

Note returns policies on price matched products will be based on the terms of sale and or store policies of the store that was priced matched and will supersede TNT DANCE DESIGNS term of sale and return policies so please be read the return policies of the store you are having price matching they will apply, no exceptions.

Cancellations

Cancellations of readymade orders must be made before item is shipped.

Cancellations of custom orders before due date is subject to a 50% surcharge for the loss of labor and materials due to no fault of TNT DANCE DESIGNS

Shipping
Returns on items with free shipping are subject to shipping charges $5.00 per set of shoes.

Shipping is non-refundable.
Products are subject to 25% restocking fee on refunds or no restocking fee on reorder.
Clients assumes all shipping charges on exchanges and understands that He or She will be bill for extra shipping charges except on defects or incorrect products due to the fault of vendor.
It is the responsibility of the client maker sure unclaimed products are returned to us, we cannot refund the client if the products are not returned to TNT DANCE DESIGNS.
TNT DANCE DESIGNS is not responsible for lost products due to incorrect shipping address given by client or theft from shipping address and TNT DANCE DESIGNS will provide a tracking number to help find their lost products.

We protect our clients
we will provide all information to you and your credit card company, including shipping address, IP tacking information from the computer used to make the fraudulent purchase and will assist law enforcement agencies in tracking down and to prosecute the unauthorized credit card user.

Fraudulent charge backs
fraudulent credit card charge backs will be prosecuted to the full existent of the law, criminal and civil charges will apply.

TNT DANCE DESIGNS